The excellence of your reputation, the helpfulness of your website, and the initial contacts with your staff over the telephone. All these were confirmed with the wonderful team that did the work and the the outstanding leadership of the foreman Jesse Mendoza. They were on-time, totally solved the problem, and cleaned up very well before departing.
Was really impressed with the professional and quality of work by David Z and Martin. They explained all the steps clearly. Answered all our questions and were very pleasant and courteous. Always had a smile on their faces. They worked very diligently throughout the day. Left our house and yard spotless. We were very pleased with their attitude and work ethic. These are 2 amazing workers. Would definitely use them again.
Did a very good job.
Victor was excellent. I was surprised that a company from Phoenix would travel to Sierra Vista, but for the initial consult to the presentation with my fiancée, Victor answered all questions and was very thorough.
Both crews with Greg Andrews & Anthony Mendes went above & beyond for a fantastic job & are welcome at our house anytime!
Just a word of thanks to Sarah and Alex for the great job they did of lifting, leveling and sealing the joints in our patio. Very professional, neat, and courteous, well done Thanks.
1) Unless I have missed it, we are still waiting for a formal warranty for the work done? As I understood it, the warranty is transferable should we sell our house. This is important since the original contract included slabjacking which was found not be be necessary; however, more extensive drilling was necessary to reach solid ground (up to 32' in one section, if I recall correctly). The net cost was a "wash" but I would like to document the details of work done.
2) In the contract there was a note about providing a video copy of the work done. I spoke with Jack McGuire about obtaining that but have not seen anything yet. A DVD might be the most practical method of sending it to us.
3) It appears that in collecting their tools, one of the workman may have inadvertently picked up a tape measure I left at the house. It is a 25" Stanley chrome tape measure which I left in the otherwise vacant house. Jack said he would check with Vic (?) the crew leader to see if it could be located. Or if not, replace it.
Because of your high minimum of $1800 plus tax for 3 hrs of 1 man's time and a bag of patching material is highly over priced. If i knew that this was all that was involved , i could have hired any number of individuals, for a lot less.
The slab lifting job is now complete. I had previously indicated my concern with the delays in the completion of the job. On Monday (June 13) Kevin and Alex came and completed the job. They were most apologetic about the delays but they performed admirably. It appears they have done a fine job and they showed a very professional and caring attitude toward doing the job well. Kevin, Alex and Edgar are good workers and AFS is fortunate to have them as employees. AFS probably can improve their scheduling, but the people doing the job seem first rate. I could now recommend ASF to others. I will not be sending my previous letter to the BBB. Dale
Victor Rivera did a thorough assessment of the issue and what was necessary based on the obvious to correct the problem.
Greg Andrews was very professional and courteous. The repair work that he did on my Stem Wall looks great.
I have to say that overall I am very satisfied with the work that Arizona Foundation Solutions provided. Everyone that I have come into contact with has been very nice and helpful. I am very pleased with their work and would definitely recommend their services to anyone that needed foundation or stem wall repairs.
I left a review a few days ago, but did not have the names of the Stem Wall repair person, so I wanted to come back and mention his name. I found the business card that he left me. Greg Andrews was the person that came out to repair my stem wall and like I said he was very professional and courteous, but the thing that most impressed me was his honesty. I'm glad there are still people and companies that practice honesty and have integrity like Greg and Arizona Foundation Solutions.